Return & Refunds Policy

Returns

  1. If unsatisfied with your order, contact us within 14 days of receipt to request a return. Provide your order number and return reason.
  2. Items should be in original condition, with all tags and packaging.
  3. You bear the return shipping costs unless the item is faulty or damaged.
  4. Wall Art items are non-refundable unless received damaged as they are made to order.
  5. Digital products are not able to be returned or refunded.

Refunds

  1. On receipt and approval of your return, a refund is processed within 14 days. Shipping costs aren’t refunded.
  2. If you receive a damaged or defective item, notify us within 14 days. We'll cover its return shipping.

Restocking Fees

  1. Certain items incur between a 10-15% restocking fee deducted from the refund. This applies even if the return is made before the item’s receipt. It will clearly state this on the product page in the product description if this applies to the item you are purchasing.

Other Points

Our policy may change without prior notice.

Items not meeting our policy might be declined and sent back at your expense.

Use traceable postage for returns. We’re not accountable for non-traceable returns that don't reach us.

Questions? Reach out:
Email: info@sacredceo.com.au
Address: Suite 1084, 308 Wattle St, Ultimo, NSW 2007